Microsoft Dynamics 365 Training in Kollam
Our Training/Internship Process
Microsoft Dynamics 365 - Syllabus, Fees & Duration
1. Syllabus Overview
Basic Modules
- Introduction to Dynamics 365:
- Overview of Dynamics 365 CRM and ERP applications.
- Cloud architecture and deployment models.
- Core CRM Functionalities:
- Lead and opportunity management.
- Sales process automation.
- Customer service and case management.
- Core ERP Functionalities:
- Financial management.
- Supply chain and inventory management.
- Basic reporting and analytics.
Intermediate Modules
- Customization and Configuration:
- Managing entities, fields, and forms.
- Creating workflows, business rules, and process flows.
- Role-based security settings.
- Integration and Data Management:
- Data import/export.
- Integrating Dynamics 365 with Power Platform (Power BI, Power Apps).
- API integration basics.
- Marketing Module:
- Campaign management.
- Customer segmentation and targeting.
- Insights and analytics.
Advanced Modules
- Advanced Analytics and AI:
- Using AI Builder for insights.
- Predictive analytics with customer data.
- Advanced ERP Functionalities:
- Budgeting and financial forecasting.
- Advanced supply chain management.
- Custom Development:
- Scripting using JavaScript and C#.
- Plugin development and custom workflow activities.
- Extending functionality with Azure services.
This syllabus is not final and can be customized as per needs/updates
- Since 2001, Making IT Experts by Experts
- Duration: 30 Hours (Vary as per your skill)
- Course Fees
- Individual Live Classes (1:1)
- Batch Classes @ Low Fees
- Training on Your Time, Any Where
- Access to Recorded Videos
- Practical Internship on Projects
- 100% Placement Support by our jobsNEAR.in
- Training/Internship Certificate
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Course Highlights
Our Locations
Learn to manage customer relationships, streamline processes, and drive data-driven decisions. Ideal for professionals seeking expertise in Dynamics 365 implementation and customization. This course covers CRM, ERP, analytics, and automation tools to enhance productivity and align with business goals. . Explore Microsoft Dynamics 365, a powerful cloud-based platform for business operations. 
